From: Depesh Mandalia, Facebook Ads Expert, Agency Owner and ex-VC funded startups Chief Marketing Officer.
Dear concerned reader,
In 2015, I first encountered a policy issue, trying to personalise an ad back when t-shirt sellers were making a fortune.
It wasn't until 2019 that I lost my ad account and COULD NOT RUN ADS!!!
By this point, I was already an 'influencer' in the world of Facebook advertising and as an advisor to Facebook Europe - being 'safe' with my ad campaigns was not only expected, it was required for my agency to retain our PREMIUM status.
Having my own ad account banned was a sucker punch for sure. I felt the pain. I spent 2 hours trying to chase support on chat, figuring out what I did wrong. So many questions going through my mind.
I thought I understood policy rules - I mean, I was still seeing ad disapprovals but they're easy to fix.
Then I got the message below, despite following ALL the rules.
An Account ban? This was different. Painful. Confusing.